Appointments

To schedule an appointment call (910) 938-3200 during regular business hours.
We recommend that patients schedule their annual physical in advance to assure an appointment with their Provider. It is the patient’s responsibility to check with their insurance company to determine whether physicals are allowed to be performed based on calendar year, or if they must be 365 days apart from each other.

Office Hours

Our office is open from 8:00am – 5:00pm Monday – Friday. We are closed from 12:45- 1:45pm for lunch.

New Patients

Please arrive 15 minutes prior to your scheduled appointment time to complete the necessary registration forms.

We utilize Appointmaster to place reminder calls, emails and text messaging one-two days prior to your appointment. If you cannot keep your appointment, we ask that you call to cancel or reschedule at least 24 hours in advance. This will let our office have the chance to offer your appointment time to another patient who wants to come in when our schedule may be full.

Referrals

Should you need to be referred to another physician for specialty care, we will help coordinate your care. It is the patient’s responsibility to call their insurance company to determine if the specialist they are being referred to is in their network. If necessary, we will obtain authorization for testing scheduled by our office. For our Tricare Patients please note it will take from 7-14 days for tricare to approve your referrals. Please keep in mind it is up to tricare to say which provider you may see, if room is available on the base you may be referred to have the services render on base. You will receive a notice in the mail from tricare stating the provider you are going to see for your referrals. Once you received the letter contact that specialist to set up your appointment. All other insurances you will get corresponds from our office in regards to your appointment.

After Hours & Emergencies

All after hour phone calls please dial (910) 577-2345 an the operator will direct your call accordingly.
If you experience a life-threatening emergency, PLEASE DIAL 9-1-1 IMMEDIATELY.